Vibrant Relief is focused on helping Australians enjoy greater comfort, easier movement and better everyday wellbeing.
We carefully select practical pain relief, recovery and wellness products designed to fit naturally into everyday life, with an emphasis on quality, ease of use and genuine usefulness.
Yes. We offer free standard shipping Australia-wide on all orders.
There’s no minimum spend and no unexpected standard shipping fees at checkout.
Orders are generally processed within 1–2 business days.
Once dispatched, estimated delivery times are:
You’ll receive tracking information by email once your order has been dispatched.
We offer 30-day returns on eligible products, giving you extra confidence when shopping with Vibrant Relief.
For change-of-mind returns, products must generally be unused, unopened and in their original packaging.
Due to the personal nature of some wellness products, certain opened or used items cannot be returned for health and hygiene reasons unless faulty.
Your rights under Australian Consumer Law are not affected.
If something isn’t right with your order, we’re here to help.
Contact our customer support team with your order number and clear photos or video of the issue where appropriate.
We’ll assess the problem and provide an appropriate solution in accordance with our Refund & Returns Policy and your rights under Australian Consumer Law.
Once your order has been dispatched, we’ll send your tracking information via email.
You can use your tracking details to follow your parcel and see the latest delivery updates.
Ease of use is an important part of how we select our products.
We look for practical wellness and recovery solutions that can be comfortably incorporated into everyday routines at home, without unnecessary complexity.
Please follow the instructions and safety information provided with your individual product.
Our customer support team is here to assist with products, orders, deliveries, returns and general enquiries.
Simply reach out through our Contact Us page and provide your order number if your enquiry relates to an existing purchase.
At this stage, Vibrant Relief is focused on serving customers across Australia.
If international delivery becomes available, we’ll update our shipping information accordingly.
We’re committed to making more thoughtful and responsible choices wherever possible.
Across the Vibrant Relief range, we aim to prioritise practical, durable products and minimise unnecessary packaging where possible. We’re continually looking for opportunities to improve our products, packaging and processes with sustainability in mind.
As materials and packaging vary between products, specific sustainability information may differ from item to item.
We offer secure and convenient payment options at checkout.
The payment methods currently available to you will be clearly displayed before you complete your purchase.
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